JOBS | Loco Lion

Join Our Pride!

Loco Lion Brewery is always looking for passionate individuals to join our team.

We offer a dynamic work environment where craft beer knowledge, customer service, and community spirit come together.

Current Open Positions

POSITION TITLE: Tasting Room Manager REPORTS TO: General Manager

Loco Lion is a limited brewery and farm winery set on 26 acres in Hillsboro, VA. We are seeking a Manager who will be responsible for the planning and execution of sales, operations, brand representation, and financial success of the tasting room. This person will develop and manage a team of highly motivated individuals dedicated to delivering superb service, driving beer sales, and building long-term relationships with guests.

Preferred Characteristics:

 Demonstrates ownership of job responsibilities through focus, determination, and attention to detail. Works to elevate the performance of their team.

 Works as a member of a highly functioning team. Maintains professional and respectful dialogue with peers to collaboratively identify positive outcomes.

 Communicates regularly and provides support and mentorship.

 Displays trust in their actions, having the confidence to know that we are all working for the benefit of each other.

 Creates an environment where their team is encouraged to bring forward ideas for improvement and ways to increase efficiency. Is personally open to new ideas and positive change.

 Stives to elevate their performance and that of their team. Is nimble to the changing needs and priorities of the organization.

 Represents the organization professionally through effective communication and follow through. Serves as a role model for their peers and colleagues, values difference and strives for understanding.

 Shows care and responsibility for the resources that have been provided to them and aids in our efforts for social responsibility and being environmentally conscious.

 Demonstrates integrity, honesty, and fairness in their interactions, working towards achieving personal achievement rather than public attention.

 Assists their team in achieving the best outcomes. Demonstrates pride and provides relevant expectations and accountability.

 Ability to speak confidently and with accuracy in front of large groups.

 Strong customer service skills

 Strong communication skills

Duties & Responsibilities:

 Manage the guest experience and the flow of all tours and the tasting room atmosphere ensuring scheduling for staff is done to provide attentive guest service.

 Share knowledge about Loco Lion food, beverage, and retail products

 Encourage customers to provide positive online reviews for Loco Lion

 Inform customers about the Loudoun Ale Trail advantages and rewards

 Build relationships with new and regular customers

 Retain existing customers through engagement, follow-up and by providing outstanding customer service with all customer interactions.

 Serves as a peer mentor to other employees, sharing institutional and beer knowledge to elevate the performance of the overall team.

 Uphold all Virginia ABC regulations and guidelines

 Use Point of Sale system efficiently

 Uphold SOPs, safety, cleanliness, and service standards

 Oversee day-to-day hospitality operations in accordance with our operating protocols.

 Fills in when needed to ensure guest needs are met, including evenings, weekends, and special events.

 Hire, train, coach and manage the tasting room team. Conduct performance reviews and provide on-going feedback for all tasting room personnel.

 Develop and implement growth plan for improving visitor’s experience & loyalty.

 Achieve sales targets by growing conversion rates, average order sizes and increasing visitor count, all while ensuring a high level of guest satisfaction. Track daily and monthly retail sales. Measure sales results against expectations and sales promotions.

 Manages the budget for the team ensuring expenses are in alignment to forecast.

 Handle customer concerns in a positive, expedient manner.

 Meet and greet VIP customers to ensure they have had a positive experience.

 Responsible for the POS System including training, reporting and trouble shooting.

 Ensure the provision of all collateral pieces in support of the tasting room and visitors

center.

 Develop educational opportunities for staff to ensure beer & industry knowledge

is current and appropriate.

 Coordinate with sales & marketing for accommodating and reporting on trade visits.

 Ensure the tasting room facility is in pristine condition and well maintained.

 Coordinate the entry of new products and orders into POS, and ensure orders are

compliant with state regulations.

 Communicates guest, operational, staff and facility-related issues to the General Manager, regularly and consistently.

 Proactively identifies opportunities/challenges and suggests methods to improve hospitality standards removing barriers to ensure goals and targets are met.

 Conducts inventory regularly and orders all supplies (general office, hospitality, and food items).

 Completes other assignments and special projects as assigned.

Qualifications:

 3+ years of experience in brewery, winery, hospitality and / or luxury sales, management, or operational experience.

 Bachelor’s degree

 Eligible to work in the United States

 Must have own transportation

 Preferred: Cicerone certified

Apply: Send your resume and contact information to Info@LocoLion.com

POSITION TITLE: Lead Bartender / Beer Educator REPORTS TO: General Manager

Loco Lion is a limited brewery and farm winery set on 26 acres in Hillsboro, VA. We are seeking a Lead Bartender / Beer Educator to act as an ambassador, promoting our heritage, goals, and guiding principles. The Lead Beer Educator possesses superior beer and company knowledge, enhancing the overall experience for the guest. Proficient in sales, this person will leverage these capabilities to meet or exceed sales goals.

Preferred Characteristics:

 Demonstrates ownership of job responsibilities through focus, determination, and attention to detail.

 Demonstrates an attitude of teamwork by working collaboratively with peers to identify positive solutions to problems or issues.

 Displays trust in their actions, having the confidence to know that we are all working for the benefit of each other.

 Ability to speak confidently and with accuracy in front of large groups.

 Shows care and responsibility for brewery resources.

 Strong customer service skills.

 Has the ability to communicate effectively in the predominately used language.

 Strong communication skills.

Duties & Responsibilities:

 Share knowledge about Loco Lion food, beverage, and retail products

 Encourage customers to provide positive online reviews for Loco Lion

 Inform customers about the Loudoun Ale Trail advantages and rewards

 Build relationships with new and regular customers

 Retain existing customers through engagement, follow-up and by providing outstanding customer service with all customer interactions.

 Serves as a peer mentor to other employees, sharing institutional and beer knowledge to elevate the performance of the overall team.

 Achieve or exceed department goals by utilizing strategic selling skills

 Conduct informative tasting experiences including guided tours with ability to display and convey knowledge of beer and the stories of our brewery.

 Assist customers with purchases.

 Uphold all Virginia ABC regulations and guidelines

 Use Point of Sale system efficiently

 Fill beverage orders

 Uphold SOPs, safety, cleanliness, and service standards

 As needed, serve as a shift supervisor, directing the overall flow of the guest experience.

 Facilitate and close sales transactions.

 Stock retail area by moving and distributing merchandise.

 Restock kegs and wine bottles as needed

 Participate in physical inventory as requested.

 Perform housekeeping tasks.

 Assist with the set-up and execution of special events as requested.

 Ability to work non-traditional business hours including some evenings and including events and other designated functions.

 Other duties as assigned.

Qualifications:

 21+ years of age

 2 years of experience in the hospitality industry

 High school diploma or equivalent

 Eligible to work in the United States

 Has own transportation

 Preferred: Proficiency in Point of Sale (POS) system use

 Preferred: Basic computer skills

 Preferred: Cicerone certified

Apply: Send your resume and contact information to Info@LocoLion.com

POSITION TITLE: Beer Educator REPORTS TO: General Manager

Loco Lion is a limited brewery and farm winery set on 26 acres in Hillsboro, VA. We are seeking a Lead Beer Educator to act as an ambassador, promoting our heritage, goals, and guiding principles. The Beer Educator provides excellent customer service, builds relationships, shares beer knowledge, takes orders, and serves beverages.

Preferred Characteristics:

 Demonstrates ownership of job responsibilities through focus, determination, and attention to detail.

 Demonstrates an attitude of teamwork by working collaboratively with peers to identify positive solutions to problems or issues.

 Displays trust in their actions, having the confidence to know that we are all working for the benefit of each other.

 Brings forward ideas for improvement and ways to increase efficiency. Is open to new ideas and positive change.

 Strives to elevate their performance and welcomes feedback. Is receptive to changing needs and priorities.

 Demonstrates respect for peers and colleagues, embraces differences and strives for understanding.

 Shows care and responsibility for the resources that have been provided to them and aids in our efforts for social responsibility and being environmentally conscious.

 Acts with integrity, honesty, and fairness, working towards achieving personal achievement rather than public attention.

 Demonstrates pride in their work while striving for excellence.

 Is Goal orientated and able to work as part of a team.

 Has the ability to communicate effectively in the predominately used language.

 Strong customer service skills.

 Strong communication skills.

Duties & Responsibilities:

 Upholds Virginia ABC regulations and guidelines

 Fill beverage orders

 Uphold SOPs, safety, cleanliness, and service standards

 Uses good judgement in determining if it is appropriate to serve alcohol to a customer

 Facilitate and close sales transactions.

 Build new and retain existing customers through engagement, customer follow- up and by providing outstanding customer service with all customer interactions.

 Achieve or exceed department goals by utilizing strategic selling skills to encourage loyal customers and through assisting customers with purchases.

 Conduct informative tasting experiences including guided tours with ability to display and convey knowledge of beer and the story of our brewery.

 Ability to speak confidently and with accuracy in front of large groups.

 The ability to facilitate and close sales transactions.

 Stock retail area by moving and distributing merchandise.

 Restock kegs and wine bottles as needed.

 Participate in physical inventory as requested.

 Perform housekeeping tasks.

 Assist with the set-up and execution of special events as requested.

 Ability to work non-traditional business hours including some evenings and including events and other designated functions.

 And other duties as assigned.

Qualifications

 21+ years of age

 Eligible to work in the United States

 Has own transportation

 Ability to lift to 40 lbs.

 Ability to stand, ascend and descend stairs.

 2 years of customer experience

 High school diploma or equivalent

 Preferred: Proficiency in Point of Sale (POS) system use

 Preferred: Basic computer skills

 Preferred: Familiarity with beer varieties and characteristics

Apply: Send your resume and contact information to Info@LocoLion.com

POSITION TITLE: Bar Back REPORTS TO: General Manager

Loco Lion is a limited brewery and farm winery set on 26 acres in Hillsboro, VA. We are seeking a part-time, customer-focused bar back to maintain guest areas and ensure the hospitality team is set up with the necessary tools to provide exceptional guest service.

Preferred Characteristics:

 Demonstrates ownership of job responsibilities through focus, determination, and attention to detail.

 Demonstrates an attitude of teamwork by working collaboratively with peers to identify positive solutions to problem or issues.

 Displays trust in their actions, having the confidence to know that we are all working for the benefit of each other.

 Brings forward ideas for improvement and ways to increase efficiency. Is open to new ideas and positive change.

 Strives to elevate their performance and welcomes feedback. Is receptive to changing needs and priorities.

 Demonstrates respect for peers and colleagues, embraces differences and strives for understanding.

 Shows care and responsibility for the resources that have been provided to them and aids in our efforts for social responsibility and being environmentally conscious.

 Acts with integrity, honesty, and fairness, working towards achieving personal achievement rather than public attention.

 Demonstrates pride in their work while striving for excellence.

Duties & Responsibilities:

 Assist our Hospitality Team with set up. Works in a proactive fashion to anticipate needs of the team and to ensure set up is complete and accurate prior to guest arrival.

 Wash and buff glassware, working in a safe manner and operating all equipment properly.

 Work with Beer Educators throughout shift to ensure they have all the necessary tools to provide exceptional guest service.

 Ensure all guest areas are continually checked, bussed and cleaned.

 Strive to maintain safe, clean, and sanitary conditions in the guest facing areas, both indoors and outdoors.

 Uphold SOPs, safety, cleanliness, and service standards

 All other duties as assigned.

Qualifications:

 Must be eligible to work in the United States

 Must have own transportation

Apply: Send your resume and contact information to Info@LocoLion.com

POSITION TITLE: Lead Cook REPORTS TO: GM

Loco Lion is a limited brewery and farm winery set on 26 acres in Hillsboro, VA. We are seeking a Lead Cook to aid in the execution of day-to-day kitchen and food responsibilities. The Lead Cook ensures that proper planning and execution of the defined culinary program is accomplished. This person manages the team to ensure that the kitchen remains clean, assist with food preparation, and ensures all cooking equipment is in proper working order. The Lead Cook is responsible for providing a high level of capable support to the General Manager.

Preferred Characteristics:

 Demonstrates ownership of job responsibilities through focus, determination, and attention to detail.

 Demonstrates an attitude of teamwork by working collaboratively with peers to identify positive solutions to problems or issues.

 Displays trust in their actions, having the confidence to know that we are all working for the benefit of each other.

 Brings forward ideas for improvement and ways to increase efficiency. Is open to new ideas and positive change.

 Strives to elevate their performance and welcomes feedback. Is receptive to changing needs and priorities.

 Demonstrates respect for peers and colleagues, embraces differences and strives for understanding.

 Shows care and responsibility for the resources that have been provided to hem and aids in our efforts for social responsibility and being environmentally conscious.

 Acts with integrity, honesty, and fairness, working towards achieving personal achievement rather than public attention.

 Demonstrates pride in their work while striving for excellence.

 Ability to work independently as well as a member of a highly functioning team.

 Strong organizational skills, a passion for food, and excellent attention to detail.

Duties & Responsibilities:

 Partners with the GM on the planning and preparation needed for the successful execution of our culinary program.

 Assists with food prep, plating, and service per the current menu and instruction.

 Maintain the kitchen and related areas in a clean and organized manner.

 Actively maintain a thorough knowledge of menus and kitchen functions.

 Prepare and organize work to ensure daily guests can receive quality culinary offerings, delegate and manage team accordingly.

 Assist with setup and breakdown of private tastings.

 Maintain kitchen supply inventory, tools, and equipment including storage areas.

 Keep product clearly labeled, dated, and rotated.

 Source products and equipment as needed.

 Foster relationships with vendors.

 Identify ways to decrease waste and increase efficiency.

 Assist in the development of the culinary gardens to source ingredients.

 Look for ways to contribute, take on additional items and special projects as assigned including seasonal menus and events.

 Adherence to all Standard Operating Procedures (SOPs) and food safety protocols.

 All other duties as assigned.

Qualifications:

 Eligible to work in the United States

 Has own transportation

 Ability to lift to 40 lbs.

 Ability to stand, ascend and descend stairs.

 3 year of food preparation / cooking experience

 High school diploma or equivalent

 Culinary education or training

 Preferred: Degree from a culinary school or vocational training from a culinary trade school.

Apply: Send your resume and contact information to Info@LocoLion.com

POSITION TITLE: Cook REPORTS TO: Lead Cook

Loco Lion is a limited brewery and farm winery set on 26 acres in Hillsboro, VA. We are seeking a Cook to aid in the execution of day-to-day kitchen and food responsibilities. The Cook ensures the kitchen is clean, prepares and stores food, and makes sure that all cooking equipment is in proper working order.